crop man sealing box with scotch tape

Shipping policy

Where we ship to and shipping options

We offer a variety of shipping options to meet your needs:

  • ePacket Shipping: This economical option is shipped via Thailand Post and typically arrives within 13-21 business days, depending on your destination.
  • EMS Shipping: Choose Thailand Post EMS World for faster delivery within 5-11 business days to most locations.
  • Dragon Courier: This expedited service utilizes UPS and delivers your order within 4-7 business days. Dragon Courier shipping costs include a phytosanitary certificate. Contact us for more details on this service.

High-Volume Orders:

For large orders, we offer Aircargo shipping with a delivery time of 1-3 days. However, please note that the buyer must have a broker in the destination country to receive the goods for Aircargo shipments.

Additional Information:

  • Business days exclude weekends and holidays.
  • Delivery times are estimates and may vary depending on factors beyond our control, such as customs clearance.
  • Shipping costs will be calculated at checkout based on your selected option and order weight/dimensions.

Please Note:

Each country has unique import regulations, and some may have strict prohibitions. We recommend consulting your country’s Ministry of Agriculture for specific requirements.

If a Phytosanitary certificate is not included in your package, we cannot be held responsible if packages are randomly inspected and potentially destroyed at the destination country.

Shipping Rates:

Shipping rates are based on the weight of items in your order and the shipping destination. You can view shipping options and rates at checkout.

If an item is out of stock, we will contact you to discuss replacement or refund options.

For recalculating shipping costs for Express and Courier services, feel free to contact us.

Please be aware that rates for Express and Courier shipping may be relatively high. Contact us for a personalized price calculation as we refine our shipping cost calculation system for accurate pricing.

Thank you for choosing siborchid.com! For any questions about our shipping policy, reach out to us at siborchidth@gmail.com.

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