SibOrchid.com Import Guide for Canada
1. Import Permit (CFIA) – Quick and Simple
- Customers must hold a Plant Protection Import Permit from the Canadian Food Inspection Agency (CFIA).
- Required for all any Plant Hoya orchids Species and hybrids from our store
- Fee: Approximately CAD 35 per application.
- Processing time: About 2–3 weeks.
- How to apply: Apply online via My CFIA account.
- Recommend value order – Large order
2. CITES Documentation – Hassle-Free
- CITES Export Permit (Thailand) → Provided by the seller for all orders.
- Import Permit (CFIA) → Required by the buyer.
3. Shipping and Inspection – Safe Delivery
- We ship via DHL (3–5 days, excluding customs clearance).
- All plants are shipped bare-root with the following documents:
- Phytosanitary Certificate
- CITES Export Permit
- Upon arrival in Canada → inspected by CFIA at major entry points (Toronto, Vancouver, Montreal).
- Complete documents → orchids are released quickly.
4. Important Notes
- CITES Appendix I orchids → Please contact us before ordering.
- Ensure your Import Permit is valid at the time of import.
- We do not ship during extremely cold periods to prevent potential damage to the plants.
- You can check List CITES Appendix here
- Apply Import Permit (CFIA) Here
Central Canada (Ontario)
- Hours: 7:00 a.m. – 12:00 a.m. (local time)
- Phone/EDI: 1-800-835-4486 (Canada/USA) | 1-416-661-3039 (local & international)
- Fax: 1-416-661-5767
Eastern Canada (Quebec & Atlantic)
- Hours: 7:00 a.m. – 11:00 p.m. (local time)
- Phone/EDI: 1-877-493-0468 (Canada/USA) | 1-514-493-0468 (local & international)
- Fax: 1-514-493-4103
Western Canada (Manitoba, Alberta, Saskatchewan & B.C.)
- Hours: 7:00 a.m. – 12:00 a.m. (B.C. local time)
- Phone/EDI: 1-888-732-6222 (Canada/USA) | 1-604-666-9240 (local & international)
- Fax: 1-604-666-1577
